How can we help today?
Sorry to here you had an issue with your order, could you provide more details so I can help?
Sorry to here you had an issue with your product, could you provide more details so I can help?
Sorry to here you had an issue with your return, could you provide more details so I can help?
Sorry to hear this, our orders typically take 7-14 days to arrive but this can be delayed due to unforeseen circumstances. Did this help resolve your issue?
Sorry to hear this, We currently Use Stripe for payments and no other payment type if you have an issue with your card please contact stripe or your card provider. Did this help resolve your issue?
Unfortunately, at the moment we do not offer international shipping as we cannot do so in an environmentally friendly manner. Did this help resolve your issue?
Sorry, I am only able to answer the most common questions. Please fill out this form and we will get back to you.
Thank you glad we could help
Sorry, we could not help. Please fill out this form and a member of our team will be in touch.
We provide detailed assembly instructions with each product
And upon delivery of every item staff will also briefly guide you through the process.
Did this help resolve your issue?
We offer a flat one year warranty upon all our products to cover any manufacturing defects.
Did this help resolve your issue?
We apoligize for this inconvenience we experience a high demand and unfortuntely our
products can some time become out of stock we are working hard to increase stock levels
and aim for products to be out of stock no longer than two weeks
Did this help resolve your issue?
Sorry, I am only able to answer the most common questions. Please fill out this form and we will get back to you.
Thank you, I am glad we could help.
Sorry, we could not help. Please fill out this form and a member of our team will be in touch
Sorry to hear this, our returns typically take 7-14 days to process. Did this help resolve your issue?
Sorry to hear this, we only accept returns for items within 30 days of purchase. Did this help resolve your issue?
Unfortunately, we cannot accept returns for items that have been used or damaged. Did this help resolve your issue?
Sorry, I am only able to answer the most common questions. Please fill out this form and we will get back to you.
Thank you, I am glad we could help.
Sorry, we could not help. Please fill out this form and a member of our team will be in touch
Issue with an order?
Issue with a product?
Issue with a return?
My order has not arrived yet ?
I cannot pay for my order at checkout ?
I am not able to get my order shipped internationally ?
A different problem
Yes
No
I am unsure how to assemble my product ?
Do you offer warranty on your products ?
I am not able to buy a product as it is out of stock ?
A different problem ?
Yes
No
I have initiated a return but have not recieved a refund ?
I am not able to return my item ?
My return was refused ?
A different return related problem ?
Yes
No
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